Privacy Policy

Last updated: May 2026

1. Introduction

Welcome to FounderOS (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at it@askaiagent.io.

This Privacy Policy applies to all information collected through our website, platform, and any related services, sales, marketing, or events (collectively, the “Services”).

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username, phone number, or similar identifier.
  • Contact Data: includes email address, physical address, and billing information.
  • Financial Data: includes payment card details (processed securely by our third-party payment processors like Stripe; we do not store full credit card numbers).
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Business Information: includes company name, registration details, and related business documentation you provide.
  • Project Data: includes any inputs, prompts, files, documents, and chat histories you submit to our AI agents for the purpose of generating business outputs.
  • AI Training & Knowledge Data: includes documents uploaded for AI analysis, knowledge base entries, and proprietary business context provided for agent configuration.
  • Communication Data: includes WhatsApp contacts, message logs, and conversation history processed through our platform.
  • Integration Credentials: includes WhatsApp Business API configuration details, and authentication tokens/settings for third-party platforms including Facebook, Instagram, and YouTube.
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Specifically, we use your information to:

  • Facilitate account creation and the logon process.
  • Provide and manage AI agent services and integrations (WhatsApp, Social Media).
  • Train and configure your specific AI agents using provided knowledge base data.
  • Send you administrative information and manage your credit balance.
  • Fulfill and manage your orders and subscription.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services (e.g., passing data to LLM providers or integration partners like WhatsApp/Meta), to protect your rights, or to fulfill business obligations. We may share your data with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • AI/LLM Providers: Your inputs and Project Data may be transmitted to large language model providers (such as OpenAI, Anthropic, or Google) solely for the purpose of generating the AI outputs you request.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. AI Data Usage and Training

Your trust is our top priority when dealing with sensitive business ideas.

Model Training: We DO NOT use your Project Data (including chat prompts, uploaded documents, or generated architectures) to train our foundational language models. Your proprietary business information remains strictly confidential and is only processed transiently to generate the specific outputs you request.

Analytics: We may aggregate and anonymize usage metadata (e.g., which AI agent is most popular, average time spent on tasks) to improve our service offerings, but this data will never contain identifiable project specifics.

6. Data Security and Retention

We use administrative, technical, and physical security measures to help protect your personal information. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data (the “right to be forgotten”).
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we may have collected from children under age 18, please contact us immediately.

9. Contact Us

If you have questions or comments about this policy, you may email us at it@askaiagent.io or by post to:

Ask AI Agent Limited

Hong Kong

Email: it@askaiagent.io